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Returns & Refunds

Here you'll find the answers to all your questions about returning an order.

How much does it cost to return a product(s)?

Good news. Returning products doesn't cost a thing.

When will I get my refund after I returned my order?

After you drop off your return package at the local drop off point, it can take a few working days for the package to get to our warehouse. You will receive your refund within 14 days via the same method that you used to pay for the product(s).

Can I exchange my product(s)?

We are currently not able to offer exchanges for items purchased from our online shop. The best thing to do is to return your unwanted item(s) to us for a refund and place a new order.

How many days do I have to return my order?

Returns are free & easy within 14 days of receiving your order.

How do I return my product(s)?

Returning products doesn't cost a thing. Please contact us and we’ll help you with the return and refund process.

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Barber Brands Europe

Lelystraat 25A
3364 AH Sliedrecht
The Netherlands

VAT number: NL002245803B27
Chamber of Commerce number: 60281065
IBAN: NL87INGB0006710078